Enhanced Care Management (ECM)
A whole-person, in-the-community benefit for high-need Medi-Cal members. Our lead care managers coordinate medical, behavioral, dental, developmental, and social services — so patients get the wraparound support that office visits alone can't provide.
Populations of focus
- Individuals experiencing homelessness
- High utilizers of avoidable ED & inpatient care
- Adults & youth with serious mental illness or SUD
- Nursing facility residents transitioning to the community